This Privacy Policy explains how GEN.TV ("we", "us") collects, uses, and protects your personal information when you use our streaming service. By using GEN.TV, you agree to the practices described here.
1. Information We Collect
- Account data: your name, email address, and password (stored securely, hashed).
- Payment data: handled by our payment processor, Stripe. We do not store your full card details on our servers.
- Usage data: titles you view, watch progress, and your saved list, used to power features like Continue Watching and recommendations.
- Technical data: basic device/browser information and logs needed to operate and secure the Service.
2. How We Use Your Information
- Provide, personalize, and improve the streaming experience;
- Process memberships, billing, and renewals;
- Maintain security, prevent fraud, and enforce our Terms;
- Communicate with you about your account and the Service.
3. Payment Processing
Payments are processed by Stripe, Inc. Your payment information is subject to Stripe's privacy policy. We receive only limited information (such as subscription status and the last four digits or brand of your card) needed to manage your membership.
4. Cookies & Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work without them.
5. Sharing Your Information
We do not sell your personal information. We share data only with service providers who help us operate the Service (e.g., payment processing, hosting), or when required by law.
6. Data Retention & Security
We retain your information for as long as your account is active or as needed to provide the Service and comply with legal obligations. We use industry-standard measures to protect your data, though no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or object to certain processing. To exercise these rights, contact us using the details below.
8. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated version with a new "Last updated" date.
10. Contact
Questions about your privacy? Email us at privacy@watchgentv.com.
